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Application and Scope

Understanding Our Privacy Practices
This section clarifies our approach to handling the personal information of our website visitors and service users, including the collection, use, and protection of such data.

1) Data Details We Obtain

We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
  • The use of inquiry and registration forms.
  • The purchase process when you buy any of our products or services.
  • The provision of your details to us either online or offline.
  • The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
  • Name
  • Job title
  • Company/Organization name
  • Home, shipping and billing addresses, phone and fax number
  • Mobile telephone number
  • Email address
  • IP address and browser information
  • Payment details such as credit card information
  • Customer usage data for reporting purposes
  • Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.

2) Detailed Use of Your Personal Information

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
  • internal record keeping;
  • improvement of our products / services;
  • transmission by email of marketing materials that may be of interest to you;
in each case, in accordance with this privacy policy.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.
For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
  • soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
  • for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
  • if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3) Third-party advertising

We may also use certain third-party products or services (“Third-Party Tools”), such as web analysis service, in order to better understand the us of our Online Platforms. These Third-Party Tools may collect information such as how often users visit our Online Platforms, what pages they visit and the websites which referred you to our Online Platforms. Further, the Third-Party Tools may use the data collected to track and examine the use of the Online Platforms, to prepare reports on its activities, and to share them with other related services. The Third Party Tools, to the extent they serve advertising, may also use the data collected on the Online Platforms to contextualize and personalize ads on their own advertising networks. Each Third-Party Tool’s ability to use and share information it collects about your visits to the Online Platforms is restricted by its own privacy policies and terms of use. Additional information about the Third-Party Tools we use can be provided by contacting us as set forth below.
Your Control Over Information
You have a variety of tools to manage cookies and similar technologies that collect information related to your use of the Online Platforms

4) Data Confidentiality Rules

We will use technical and organisational measures to safeguard your Data, for example:
  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.
  • payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via e-mail

5) Changes to this privacy policy

We reserve the right to change this Privacy Policy from time to time as we see fit, and your continued use of the site will signify your acceptance of any adjustment to these terms.

6) Cookies for Analytics and Personalization

Our website employs cookies to enhance your browsing experience by recognizing you and tracking your interactions with our site. This data helps us tailor and improve our services for you. For more details on how we use cookies, please refer to our Cookies Policy.

7) Legal Perspectives on Data Privacy

Addressing Concerns and Exercising Rights under Data Protection Law
Should you need to exercise any rights regarding your personal data, or if you have concerns about how your data is managed, please contact us. If our resolution does not meet your satisfaction, you may seek recourse or guidance from your national data protection authority, as allowed by law.

8) Rights to Regulate Your Personal Data

Under relevant local laws, in certain situations you have the right to:
  • Request access to your personal data (often referred to as a “data subject access request”).
  • Request correction of the personal data that we hold about you.
  • Request deletion of your personal data.
  • Object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party).
  • Request the restriction of processing of your personal data.
  • Request the transfer of your personal data to another entity.
  • Opt out of decisions based solely on automated decision-making.

9) Auxiliary Guidelines

We display your Profile information (except for your email address and password) to people browsing for friends, and to support other Site functions. companydoes not rent, sell, or share personal information about you with third parties except to provide products or services you've requested, when we have your permission, or in the following circumstances
Where companyis responding to a subpoena, court order, or legal process, or to establish or exercise our legal rights or to defend ourselves against legal claims;
Where companybelieves it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law;
Where you are using a Paid Service (including a Premium membership) in your capacity as a client or an employee or other third party using the Paid Service, we may in such circumstances share your personal information with your establishment, your employer or any third party paying for the Service on your behalf (as the case may be) to allow them to monitor your use of the Paid Service;
Where companytransfers information about you if companyis acquired by or merged with another company. If this happens, companywill notify you before information about you is transferred and becomes subject to a different privacy policy.